The FitCamX dash cam stopped working in my wife's RAV4 Hybrid about a month after the warranty expired. I contacted their customer support and they spent a great deal of time helping me to troubleshoot the issue. Turns out that the front camera module had died. They provide me with a new front camera assembly for a nominal fee ($20.00) as it was out of warranty. I am veery pleased with their service and the result.
I been using it for a little over a year and I'm really happy with it. Recently I had an issue the support was friendly and offered me a replacement which I'm happy with.