I love this camera because its looks just like the original OEM item it replaces. Once installed, it fits perfectly behind my rearview mirror and nice and tight against the windshield. In fact, it fits as well if not better than the OEM shroud it replaces. I purchased the FitCamX Dash Cam (Front Only) on 18 Nov, 2023 and it arrived by 1 Dec 2023. It was well well-wrapped and carefully packaged.
There should be two component boxes within the shipping box; the larger one contains the directions (such as they are), the replacement for Lower Mirror Shroud (MOPAR Part# 1YW13DX9AC) This is the exact same form-factor for the original, with modification only to house the camera, SD card and the two-buttons. (It also contains a small, shark-fin shaped plastic piece (see photo) that seems to go nowhere. It is not mentioned in any of the instructions and when folks come across it on YouTube installation videos they were at a loss as well. I did email the makers asking what it was but have not yet heard back from them.) The smaller box contains a pry-tool, and USB SD Card caddy and the Wiring Harness.
The camera installation part of the instructions is terrible but the app setup sections is well-done. The instructions steer you to their site to view an ASMR style generic installation video that is not 4th Gen RAM specific so it is not very much help. However, it is not all the difficult to install as long as you did not get frustrated. In a nut-shell:
1. Make sure the Truck is off. Use the included pry-tool to remove the Upper Mirror Shroud (MOPAR Part # 1ZA39DX9AA) Simply place the flat end of the pry tool carefully into the upper seam of the Lower and Upper Shroud and pry inward. This will release the clip on each side of the Upper Shroud. Carefully rotate it to one side and remove it. You will reinstall it in a moment.
2. The Lower Mirror Shroud is held in place by two elongated clips that snap into the base of the rear-view mirror itself. A quick look at the replacement Shroud shows you exactly where they are located on the OEM part. Carefully slide the pry tool (I used my thumbs) onto the inner part of the clips and press outward. This will release one side at a time. I found it easier (and less frustrating) to remove the left side clip while sitting in the passenger seat and vice-versa…don’t know why it just worked for me. Remember to breath here or you will start to get very frustrated.
3. Once you have unclipped the Lower OEM mirror Shroud store it in a safe place in case you wish to restore your vehicle to “factory” in the future.
4. Next you must locate the electrical connector that was under by the Shroud you just removed. Depending on the Trim level of your vehicle it could be on the Front, Rear, or either Side of the Rear-View mirror base itself. On the 2017 RAM Rebel 5.7L 4WD it was on the rear side of the mirror base facing the windshield – a tight fit.
5. Remove the Factory male electrical connector from the female connector on the Mirror Base. Insert the male connector from the supplied wiring harness into the factory female connector. Insert the Factory male connector into the female connector on the supplied harness. Connect the Male Camera Plug from the harness to Female Camera Plug on the Camera. I would recommend testing the camera at this point. Start the truck and confirm that the tiny red and blue lights at base of the lower shroud function and that the power-button works. The Camera will automatically turn on and off with the vehicle. Turn the truck off and double check your connections.
6. Installing the new Lower Shroud had me so frustrated that I almost wanted to rip the entire thing out and step on it… No matter what I did I could not arrange the wires so that the two elongated clips would snap in properly to fully seat the part…I was seriously considering removing it entirely until I figured out that all I had to do was to literally shove all the wires as for forward (toward the windshield) in the Lower Shroud as they would go and then it was easy to slide the two elongated clips into the fitting. DO NOT let any part of the wires fall between the two clips AND keep everything to the front and it will simply snap into place like the OEM piece. Re-install the Upper Mirror Shroud (MOPAR Part # 1ZA39DX9AA) bottom first and lock both of the upper clips into position on the Upper Shroud.
7. Then follow the “App Use and Camera Setup” parts of the instructions. These are thorough and well-done. This camera LOOK AMAZING once installed – just don’t get frustrated; WaterFowler41 on YouTube has probably the best video on the installation process but his is a 5th Gen Rebel so there are minor differences. There are other 4th Gen install vids on You Tube, but most forget to move all the wires forward so he next level up version that included a rear-view camera but I was “being” frugal so after the New Year, I’ll buy that one and sell this one.