My dash cam stopped working. It was out of warranty. I contacted customer support & they replaced it free of charge. I just had to pay for the shipping. Excellent service and communications. All good and back running now.
Thank you.
Graham.
My fitcamx for ram 1500 went bad, for some reason, the sd can't be recognized. CSR patiently helped me but we just couldn't resolved the issue. They acknowledged that it needs to be replaced and everything went smoothly. Thank you and crossing my fingers the cam won't go bad anymore.
This cam is perfect to replace one section of the front mirror. Great quality and very professional email response to my questions. Highly recommend this product. I also purchased one for my Audi Q3
I’m extremely impressed with FitcamX’s customer service! Even though my warranty had expired, the team went above and beyond to help me resolve the issue. They tried multiple solutions to fix the problem, and when those didn’t work, they offered me a generous discount on a replacement unit. Their dedication to ensuring customer satisfaction is truly commendable. I couldn’t be happier with how they handled my situation and their willingness to assist. Highly recommend FitcamX for both their products and outstanding support!